Privacy policy

Privacy Policy

Last updated: August 10, 2026

Myro ("we," "us," "our") operates this website (myro.in) and the products and services offered through it. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

By using our website or making a purchase, you agree to this Privacy Policy.

1. Information We Collect

We collect the following information when you use our website or place an order:

Contact details – name, email address, shipping address, phone number
Order details – items purchased, order history, payment confirmation
Payment information – processed securely by our payment provider (we do not store your full card details)
Device & usage data – IP address, browser type, and how you interact with our site (via cookies and similar technology)
Communications – messages you send us, e.g. customer support queries

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your order or account
Provide customer support
Improve our website and product offerings
Send you marketing emails or offers (you can opt out anytime)
Prevent fraud and keep our website secure
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We only share it with:

Service providers who help us run our business (e.g. our e-commerce platform, payment processors, shipping/fulfillment partners)
Suppliers, to fulfill and ship your order
Authorities, if required by law

Any third party we work with is only given the information needed to perform their service.

4. Cookies

We use cookies to keep our website working properly, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.

5. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

6. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing emails at any time

To exercise any of these rights, contact us at support@myro.in.

7. Data Retention & Security

We keep your information only as long as necessary to fulfill the purposes described in this policy or as required by law. We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.